Chatbot Example

The Net Promoter Score (NPS) is calculated based on responses to a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? The scoring for this answer is most often based on a 0 to 10 scale.
Cost per acquisition (CPA) is an online advertising pricing model where the advertiser pays for a specified acquisition—for example a sale, click, or form submit.